![]() The only thing you need to know is that when you plant it, it is important to provide it with enough space to grow. The good news for anyone who wants to add this plant to their landscape is that is it is so easy to look after. It is often used in interior decor, although if you have a garden, it will undoubtedly look just as great. We update our customers via email once we initiate the refund procedure.īank refunds will take 7-10 business days.Pampas grass is an ornamental grass, which is very easy to look after. Please try and avoid Professional Couriers as much as possible since we have been facing issues with them. ![]() Speed Post is a Government of India-owned entity and has the most widely distributed postal network in India. ![]() We recommend using ‘Speed Post’ as your courier service. Please make sure your courier costs do not exceed the amount stipulated above. What are the rules for refunding courier charges?Īs we do not have a reverse pickup facility yet, we will provide you with the amount of the shipping charges borne by you. Wrong/ Missing products - We can either ship out the product(s) (if available in stock at the time) or a refund into the bank account or to your Bonhomie Wallet as per your convenience. If a cancellation is required after the product is shipped, we will provide a bank refund upon request, after the package reaches back to us.ĭefective/ Damaged in transit - Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or to Bonhomie Wallet as per your convenience. Returns - The product amount and courier charges (in case you have paid) will be transferred to your account or to your Bonhomie wallet as per your convenience.Ĭancellations - If the order is canceled before shipping, the refund will be done to your bank account and will reflect within 7-10 business days. What are the terms and conditions for a refund? For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you. ![]() If you want to edit your order we will not be able to change anything once shipped. Orders that have not been shipped can be canceled by logging into your Bonhomie account, clicking ‘Orders’, and then ‘Cancel Order’. PLEASE NOTE: We request that you do not use Professional Couriers for self-return as they are not reliable and the package will not be accepted at the warehouse. On receiving the product at the warehouse, the Amount will be credited to your account for Courier Charges. You can courier the product(s) to the address mentioned below: All items must be in unused condition with all original tags attached and packaging intact. Please pack the items securely to prevent any loss or damage during transit. If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price. What is the refund policy for returns of orders placed during a sale? Click on ‘View/Edit Order Details’ for the respective order. Login to your account and go to the ‘My Order's section. You can only apply for a Return from your Bonhomie account. Bonhomie may, at its discretion and without prior notice, change the products or categories to which this policy would apply. We accept returns on Cutlery, Cushion Covers, Napkins, Bath, Face & Hand Towels, Bath Mats, and Placemats. Also, we will not be able to gift wrap any replacements you have asked for. Gift wrapping charges will not be refunded if goods are returned. If there is a manufacturing issue, or if you have any other queries regarding this, you can contact us on the number or email us at cards/vouchers are non-refundable. There will not be any partial returns accepted for this. If you have to return anything from a combo pack, the whole pack will have to be returned. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or as a Wallet as per your convenience. If you have received a defective product, send us images at and we will get back to you. Defective products need not be sent back to us unless confirmed by the Customer Experience Team. In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed, or soiled. Shipping for all orders will be done in 2-3 days and will be delivered in 3-7 days.Ĭustomers can return their order within 7 days after an order has been delivered.
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